FEM Expert Engineering Services it’s an innovative engineering company created in early 2015, which has the objectives to:
Provide high quality engineering services.
Create a scientific community that provides reliable information on engineering and science topics to anyone interested..
Training engineers in specific engineering subjects, through intern programs and training courses.
We firmly believe that the quality of the services we provide is a fundamental factor in consolidating and expanding our business. For that reason, we seek daily to obtain the maximum satisfaction of our clients, through the strict fulfillment of their requirements and always trying to fulfill their expectations.
The company's management has provided the human and material resources necessary for the organization to make this commitment to our clients a reality, in addition to complying with all the legal, regulatory and voluntary requirements that apply to our activities.
In order to demonstrate to our stakeholders our commitment to all the above, we have implemented a Quality Management System, based on the UNE-EN ISO 9001:2015 standard, for the following purposes:
Maintain a fluid communication with our clients to meet their needs, requirements and expectations, so that we can maximize their satisfaction and loyalty.
Concienciar a nuestro personal de la importancia de su papel en la organización, y de cómo contribuyen a la calidad de los servicios que prestamos a nuestros clientes.
Make our staff aware of the importance of their role in the organization, and how they contribute to the quality of the services we provide to our clients.
To plan and develop our activities in an orderly and rational manner, diminishing as much as possible undesired adverse situations.
To commit ourselves to the continuous improvement of the performance of our activities, detecting errors early and correcting them so as to avoid their repetition.
To have at all times the necessary means to achieve the quality objectives and goals established by the company's management.
To have at all times the necessary means to achieve the quality objectives and goals established by the company's management.
20th of April 2020 in Pozuelo de Alarcon
